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Small Package Auditing Services

Do you know what your spending is on small package YTD?

If small package shipping costs are a big part of your company’s operating budget, we can’t make them go away, but we can help to keep them as low as possible. Our small-package auditing services can identify any possible cost savings.

This service is directed primarily at companies with a volume of at least $500,000 or more in small package shipments annually. Our auditing service is free of charge at this volume level and our compensation is based on a portion of the savings we uncover for you.

For companies with less than $500,000 in annual volume, an auditing fee may be required, based upon your overall volume. After the audit, you realize 100% of all savings.

Small Package Auditing Potential Areas for Savings

  1. Duplicate Billings
  2. Rate Variances
  3. Residential Adjustments
  4. Commercial Adjustments
  5. Return Service Labels not used (RSV, RTL, RSL, ARS)
  6. Additional Handling Charges (Dimensional Criteria for Assessment = any package where actual weight over 70 lbs, any package with longest side exceeding 60 inches or second longest side exceeding 30 inches.
  7. Oversize Charges
  8. Large Package Surcharges $45.00 L+G>130 inches. Min billable weight = 90 lbs
  9. Saturday Delivery Charges Validation
  10. COD Charges Validation
  11. GSR Reconciliation
  12. Manifest Error Reconciliation
  13. Dimensional Weight Verification
  14. Delivery Area Surcharge Verification
  15. Undeliverable Returns
  16. Unauthorized CBS Charges
  17. CBS Charges
  18. Charge backs
  19. Bill Option (2 and 3) Charge Report
  20. DIN Delivery Intercept Charges- $10.00
  21. Address Corrections XML Feed
  22. Late Payment Fees
  23. Exorbitant Dimensions for Small Parcel
  24. Residential Adjustments Approved- Were the commercial Rates Charged?
  25. Not aggregating same day hunderedweight shipments because recipient name is different but going to same place via same service level.
  26. Customer daily pick up time
  27. Manifest and ship separate days/times
  28. Late Payment Fee visibility and email customers every week, also email customers Top 5 Accessorial Charges for week ending
  29. Charged for services not available to certain zip codes, service downgrad but charged the manifested service
  30. DCS/ASR/SR- Charges Validated SR-$2.50 ASR-$3.50
  31. SCC charges Validated
  32. ASD Shipments, $5 fee for all GDS and 3DS services
  33. Late Payment Fee Visibility
  34. Inactive Account Report
  35. Does “invoiced service level” match “received service level”
  36. NPB Adjustments Validation
  37. When a residential adjustment is applied and the residential “incentives” are applied are they in compliance with residential contractual incentives? (MSC example)
  38. Fuel surcharge validation by transaction date
  39. Weight variation report
    1. Quarterly report on net and gross freight charges to determine revenue bands being met
    2. No Incentives by Customer
    3. CWT Residential Adjustments
    4. CLB Closed Loop Billing Validation
    5. ALL SPECIAL CUSTOMER CONTRACTUAL CONSIDERATIONS AND INCENTIVES  EXCLUSIVE TO THEM WILL BE ASSESSED AND AUDITED EVERY QUARTER.
  40. Commercial/Residential DAS Charges
  41. Extended Commercial/Residential DAS Charges
  42. Each shipment’s guaranteed transit time as adjusted for holidays, weekends, regional variances and service exceptions.

Additional Services

  1. Rate/Contract negotiations. (Consulting Fees Apply)
  2. Resources for out of the ordinary situations, such as finding carriers for unusual shipments.
  3. Regular visitation by an assigned shipment management professional.
  4. Provide weekly/monthly cost savings reports.
  5. Annual review of program progress and recommendations for following year.
  6. Online freight bill inquiry service (check paid invoices and credits pending).
  7. Credit Detail Report- Shows the tracking number of each package being credited.
  8. Shipment Detail Report- Gives every detail of a package (invoice #, tracking #, ship date, charge sender address, recipient address, service type, package type, weight, reference data, delivery info, etc.).
  9. Daily Shipping Activity Report, shows the shipping volume of each day.
  10. Reference Data Report- Summarizes reference data. Parse the reference data the way you like. Easier for management to read.
  11. Charge Type Report- Breaks down the total charge into type, itemizes all charge types. Can prevent extra charges deemed excessive by prevention like address correction fees.
  12. Third Party Usage Report – Shows who also uses your shipping account. Provides details for packages not shipped by your or sent to you.
  13. 24/7/365 Comprehensive customer web reporting application for enhanced invoice and performance visibility. Secure web site logins for customers.